Repair of All Makes and Models by Certified Technicians on the premises
Our certified technicians repair all makes and models on the premises and are available during most business hours. We maintain a large supply of parts, enabling us to achieve quick turnarounds on repairs. In the event necessary parts are delayed, we offer loaner vacuums free of charge. As a testament to our service proficiency, many commercial cleaning companies have chosen to have us maintain their vacuums.
We require a $20 estimate fee when a vacuum is brought in for service. While other stores offer "free" estimates, we believe this fee is appropriate considering we spend up to 30 minutes diagnosing a vacuum, writing up a complete estimate and reviewing this with the customer by phone before proceeding with the repair. This estimate fee is credited towards the repair if we received authorization to proceed, so ultimately there is no extra cost to the customer. If customer determines the repair is not worthwhile, we offer to credit the estimate fee towards the purchase of a new vacuum.
We are an authorized warranty repair center for Dyson, Miele, Riccar and Sebo. We will honor warranties on these brands regardless of where they were purchased.