Not Just Vacs Customer Testimonials
Unlike most central vacuum dealers, we are not aligned with a particular vendor. We offer over 10 brands of central vacuum systems, numerous cleaning kits and many accessories.
We install central vacuum systems in new and existing houses for builders and homeowners. We support warranties of the systems that we install, offer periodic maintenance and repair all makes of central vacuums regardless of whether we performed the initial installation.
Estimates for new installations are free. We obtain the customer’s requirements, walk the house or review plans, offer our recommendations and provide a written quote, often on several options.
Prior to coming to a house to perform service, we obtain details on the system and bring any potential parts that may be needed. We provide a diagnosis and estimate prior to moving forward with the repair.
We sell parts and supplies for most makes in our Forest Hill, Maryland store. We also ship products right to your door.
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Great local shop for purchase and repair of vacuum cleaners and sewing machines. Very knowledgeable staff. Took a Miele in trade-in for a Sebo vac. Highly recommend it--even if you have to drive 30 minutes or so to get to Bel Air.Baltimore, MD
I first visited Not Just Vacs (first called Bel Air Sew & Vac) probably about 2007 or 2008 when I bought a new Riccar vacuum cleaner because mine was getting old. I took it back every few years to have them spruce it up or replace the brushes on the rollers. They never take very long to complete the job, it's always fairly inexpensive and always have whatever I needed. They're always polite, courteous and honest. Early this year I moved back down around the Washington DC area which is a 150 round trip drive up to Bel Air. Today I made that trip to pick up my vacuum cleaner. I wouldn't take it anywhere else.Baltimore, MD
Very knowledgeable and professional. Inspected my vacuum cleaner, called me with the results, repaired all the issues, turnaround time was very quick even though they were quite busy this time of year! Glad I didn't bring my fifteen-year-old upright Oreck to the dump, they saved it for me, less than $75 , and it works just like new!! THANK YOU!!ðŸ˜ŠBaltimore, MD
I have my mom's sewing machine which she purchased in 1961. It doesn't get the use it used to, but I love sewing on it when I can. I brought it in with a problem and a tune up. For a very reasonable price both issues were taken care of quickly and professionally. I highly recommend you check them out!Baltimore, MD
Every transaction I have had thru the years has been a great experience .. Just purchased two more Vacs and as always GREAT knowledge and service .. Thank you Not Just VacsBaltimore, MD
Carl & Joyce S
We recently had a central vacuum system installed in our home by Central Vacs Unlimited. When we visited their store we were impressed by their selection of units and knowledge of their products. They helped us select the system and accessories which would meet our needs. Installation was quick, efficient and clean. We use the vacuum several times a week and are completely satisfied with its cleaning power, convenience and versatility. We highly recommend Central Vacs Unlimited to anyone interested in purchasing a central vacuum systemHavre De Grace, MD
I found Central Vacs Unlimited to be extremely knowledgable about the central vac product lines and extremely fair. My experience with Central Vacs Unlimited has been superb! Installation went neat and seamless and the installer was fabulous! I would highly recommend Central Vacs UnlimitedBaltimore,MD
Central Vacs Unlimited completed the installation of our new central vacuum system in a highly professional and timely fashion. I have been pleased with the results of their workmanship and the system overall."Pasadena,MD
Nick & Sandi C
My husband & I wanted to thank you for your professionalism in handling our trouble with our existing Nutone Intercom system. Your relentless pursuit in finding the 'thing" that ailed our system was amazing. Tom became a welcome friend at our door! The system is working and we thank you for not walking away from the job like I'm sure many companies would have done!...Baltimore, MD
I contracted Central Vacs Unlimited to install a complete central vacuum system. Mike gave me a competitive quote and a good system. He also gave me a really good number on the system with a high end vac unit. I went with the better system. I was very pleased by how much care they took and how clean they kept everything. They even made sure their piping was under the insulation to prevent condensation. They arrived when they said and finished when they expected. In short, I was pleased with everything ..New London, PA
The Central Vacuum system is wonderful!! As you know, we did a complete gut rehab of our 150 year old house and the installation of the vac system was the easiest and smoothest part of the whole process. The vac has amazing suction and is easy to use in our house with lots of steps. We really enjoyed and trusted working with a family run business. And would definitely recommend your company to others. Thank you for your excellent service!Baltimore, MD
I wanted to thank you all for the awesome service! I know that I had to wait for the intercom to be repaired, but I am so excited about having it functioning again! I will definitely call you for future service needs including my central vac - Thanks Again! -Fredrick,MD
I just wanted to take a moment to thank you for the recent service on my central vac. The service was excellent from start to finish - from answering my initial call to my final, jubilant, "This vac has not worked so well in a long time." Your representative was quick to respond to my call, arrived on time, and had the problem isolated and repaired that same day.. No delay in getting me back to cleaning!! I am very, very appreciative and certainly will recommend your company to my friends. It is hard to get that kind of service these days!Fallston,MD
Mike, I can't thank you enough for fixing my sewing machine as hurricane Sandy was approaching. You really saved Nana. My granddaughter's costume will be completed. Thank you again so muchBaltimore, MD
Mike, I wanted to thank you for using your evening to repair my sewing machine. Service like that is hard to come by these days and it really got me out of a bind. The dress was completed. The event was wonderful! We could not have done it without your help.Baltimore, MD
Carl J. & Scott J
We wanted to thank you for the fantastic job your company did in installing our new central vacuum system. Tom and Scott exceeded our expectations one hundred-fold. The installation went flawlessly as Tom said it would and the little extras they did are greatly appreciated.
Al & Marsha S.
Mike, I can't begin to thank you enough for all that you did for me. You not only found me a great sewing machine, you modified my cabinet to make it fit and then delivered it to me. I never expected to get that kind of service anywhere. You cared about what was important to me. Thanks for being such a kind, thoughtful, caring man.Baltimore, MD
Mrs. Melvin F.
Thank you so much for fixing my 1950 Singer sewing machine. It was my wish to make a quilt for each one of my grandchildren. As you can see from the picture, I accomplished my goal. Thanks so much.Baltimore, MD
Brought in 1950 machine for service and cleaning. The staff was extremely friendly, helpful and knowledgeable. What a wonderful experience. The machine is looking like new - almost too pretty to use. I would recommend Bel Air Sew & Vac highly for any repair or servicing.Baltimore, MD
I came to Bel Air Sew & Vac to repair my sewing machine. It was puckering and tearing my fabric. They went above and beyond to help me. I learned a lot while I was in the store. They showed why my machine was acting up and I got parts and accessories to make my machine run better. They treated me very well and I look forward to a long relationship with this company. Next time I am going to get a vacuum cleaner. Learned about those too while I was there. They know their stuff! I'll be back."Baltimore, MD
I just wanted to take a moment to thank you for the recent service on my central vac. The service was excellent from start to finish - from answering my initial call to my final, jubilant, "This vac has not worked so well in a long time." Your representative was quick to respond to my call, arrived on time, and had the problem isolated and repaired that same day.. No delay in getting me back to cleaning!! I am very, very appreciative and certainly will recommend your company to my friends. It is hard to get that kind of service these days!Baltimore, MD