Not Just Vacs Customer Testimonials
Unlike most central vacuum dealers, we are not aligned with a particular vendor. We offer over 10 brands of central vacuum systems, numerous cleaning kits and many accessories.
We install central vacuum systems in new and existing houses for builders and homeowners. We support warranties of the systems that we install, offer periodic maintenance and repair all makes of central vacuums regardless of whether we performed the initial installation.
Estimates for new installations are free. We obtain the customer’s requirements, walk the house or review plans, offer our recommendations and provide a written quote, often on several options.
Prior to coming to a house to perform service, we obtain details on the system and bring any potential parts that may be needed. We provide a diagnosis and estimate prior to moving forward with the repair.
We sell parts and supplies for most makes in our Forest Hill, Maryland store. We also ship products right to your door.
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I have a very old beloved vacuum and was desperate to have it last a little longer. The staff here was very respectful and understanding, fixed the power switch for a modest amount and in a timely manner. I was pleased but really pleased when I used it for the first time to find that it was also more powerful than it was, something not related to the switch! I will always use Not Just Vacs.Baltimore, MD
We have had our vacuums repaired at Not just Vacs several times when other repair shops said they couldnâ€™t be fixed. The staff is professional, informative and efficient. I would recommend this company highly.Baltimore, MD
I went to Not Just Vacs to have a vacuum cleaner repaired. The associate was very knowledgeable, professional and quickly assessed the problem and repaired the vacuum cleaner with a reasonable price. I highly recommend Not Just Vacs!Baltimore, MD
Spotless, spacious, well lit showroom. The lady who waited on us knew her product well (central vac piping and installation components) and worked with us to find some lesser-requested items. Everything we wanted was in stock. The pricing is quite reasonable, and the quality of the parts is excellent. Shopping like this at a brick-and-mortar store is so much more satisfying than an intangible on-line purchase, hands down. We shall return when we need more components.Baltimore, MD
Took my 13+ Simplicity vacuum in for repair. They were friendly, professional and fast. They called me and let me know what was wrong with the machine and how much it was to fix it. The price was GREAT and since I love my vacuum I said go ahead and repair. I guess it wasn't to much because it was done the same day. I would recommend them to any one who has repairs to make to their vacs. I would give them more stars if I could. Thank you so muchBaltimore, MD
Carl & Joyce S
We recently had a central vacuum system installed in our home by Central Vacs Unlimited. When we visited their store we were impressed by their selection of units and knowledge of their products. They helped us select the system and accessories which would meet our needs. Installation was quick, efficient and clean. We use the vacuum several times a week and are completely satisfied with its cleaning power, convenience and versatility. We highly recommend Central Vacs Unlimited to anyone interested in purchasing a central vacuum systemHavre De Grace, MD
I found Central Vacs Unlimited to be extremely knowledgable about the central vac product lines and extremely fair. My experience with Central Vacs Unlimited has been superb! Installation went neat and seamless and the installer was fabulous! I would highly recommend Central Vacs UnlimitedBaltimore,MD
Central Vacs Unlimited completed the installation of our new central vacuum system in a highly professional and timely fashion. I have been pleased with the results of their workmanship and the system overall."Pasadena,MD
Nick & Sandi C
My husband & I wanted to thank you for your professionalism in handling our trouble with our existing Nutone Intercom system. Your relentless pursuit in finding the 'thing" that ailed our system was amazing. Tom became a welcome friend at our door! The system is working and we thank you for not walking away from the job like I'm sure many companies would have done!...Baltimore, MD
I contracted Central Vacs Unlimited to install a complete central vacuum system. Mike gave me a competitive quote and a good system. He also gave me a really good number on the system with a high end vac unit. I went with the better system. I was very pleased by how much care they took and how clean they kept everything. They even made sure their piping was under the insulation to prevent condensation. They arrived when they said and finished when they expected. In short, I was pleased with everything ..New London, PA
The Central Vacuum system is wonderful!! As you know, we did a complete gut rehab of our 150 year old house and the installation of the vac system was the easiest and smoothest part of the whole process. The vac has amazing suction and is easy to use in our house with lots of steps. We really enjoyed and trusted working with a family run business. And would definitely recommend your company to others. Thank you for your excellent service!Baltimore, MD
I wanted to thank you all for the awesome service! I know that I had to wait for the intercom to be repaired, but I am so excited about having it functioning again! I will definitely call you for future service needs including my central vac - Thanks Again! -Fredrick,MD
I just wanted to take a moment to thank you for the recent service on my central vac. The service was excellent from start to finish - from answering my initial call to my final, jubilant, "This vac has not worked so well in a long time." Your representative was quick to respond to my call, arrived on time, and had the problem isolated and repaired that same day.. No delay in getting me back to cleaning!! I am very, very appreciative and certainly will recommend your company to my friends. It is hard to get that kind of service these days!Fallston,MD
Mike, I can't thank you enough for fixing my sewing machine as hurricane Sandy was approaching. You really saved Nana. My granddaughter's costume will be completed. Thank you again so muchBaltimore, MD
Mike, I wanted to thank you for using your evening to repair my sewing machine. Service like that is hard to come by these days and it really got me out of a bind. The dress was completed. The event was wonderful! We could not have done it without your help.Baltimore, MD
Carl J. & Scott J
We wanted to thank you for the fantastic job your company did in installing our new central vacuum system. Tom and Scott exceeded our expectations one hundred-fold. The installation went flawlessly as Tom said it would and the little extras they did are greatly appreciated.
Al & Marsha S.
Mike, I can't begin to thank you enough for all that you did for me. You not only found me a great sewing machine, you modified my cabinet to make it fit and then delivered it to me. I never expected to get that kind of service anywhere. You cared about what was important to me. Thanks for being such a kind, thoughtful, caring man.Baltimore, MD
Mrs. Melvin F.
Thank you so much for fixing my 1950 Singer sewing machine. It was my wish to make a quilt for each one of my grandchildren. As you can see from the picture, I accomplished my goal. Thanks so much.Baltimore, MD
Brought in 1950 machine for service and cleaning. The staff was extremely friendly, helpful and knowledgeable. What a wonderful experience. The machine is looking like new - almost too pretty to use. I would recommend Bel Air Sew & Vac highly for any repair or servicing.Baltimore, MD
I came to Bel Air Sew & Vac to repair my sewing machine. It was puckering and tearing my fabric. They went above and beyond to help me. I learned a lot while I was in the store. They showed why my machine was acting up and I got parts and accessories to make my machine run better. They treated me very well and I look forward to a long relationship with this company. Next time I am going to get a vacuum cleaner. Learned about those too while I was there. They know their stuff! I'll be back."Baltimore, MD
I just wanted to take a moment to thank you for the recent service on my central vac. The service was excellent from start to finish - from answering my initial call to my final, jubilant, "This vac has not worked so well in a long time." Your representative was quick to respond to my call, arrived on time, and had the problem isolated and repaired that same day.. No delay in getting me back to cleaning!! I am very, very appreciative and certainly will recommend your company to my friends. It is hard to get that kind of service these days!Baltimore, MD